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Meal Village
  • Gift card
  • Daily Menu
  • See Menu
  • Log In
  • Signup
  • Welcome

  • My Account
    • Preferences
    • Account Details
    • Order History
    • Logout
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  • Frequently Asked Questions

    General Questions

    What is Meal Village?

    Meal Village is a whole new way to eat. Our in-house chefs create dishes that get delivered right to your door, ready to heat and eat when you are. Monday  –  Friday our talented culinary team showcases tasty new menu items that you can feel good about eating and feeding to your family!

    What inspired Meal Village?

    Meal Village was founded with the mission to make eating well simple! Our busy lives make eating well on a daily basis increasingly hard. Long hours, difficult commutes, after school sports..... What keeps you busy? Meal Village knows you have to make choices and we are here to provide you a new choice for amazing food conveniently available at an affordable price to everyone.

    How much does a Meal Village dinner cost?

    All of our entrees are provided in two portion sizes; Individual or Family portions. Prices for individual portions are begin at $8.95 and family portions begin at $22.95.

    Is Meal Village a meal subscription service?

    No, Meal Village requires no minimum order, subscriptions or contracts of any kind. You can order as often as you want, whenever you want.

    I have feedback. Where can I send it?

    We love feedback. We want to hear about your dining experience with Meal Village and your ideas on what you like to see on the menu in the future. Just shoot us an email at support@mealvillage.com or call us at (888) 610-2232.
    Getting Started

    Does it cost to create an account?

    Nope, totally free. We are not a subscription service and don't charge fees of any kind. You can just create an account and order whenever you want.

    How do I know what is on the menu?

    Our menu is available online and on our IOS and ANDROID apps. You can view and order dinner up to a 5 days in advance or order up until 3 PM for same day dinner delivery to your door! The menu changes daily so there will always be something new for you to try.

    If you would like to receive the daily menu emailed directly to you subscribe here for the menu notification.
    Ordering & Delivery

    How far in advance do I need to order?

    At Meal Village, we want you to be able to place your order whenever it is best for you. We accept orders up to 5 days in advance as well as same day orders placed by 3PM. You can select a 1 hour window for delivery at checkout 4pm-5pm, 5pm-6pm, or 6pm-7pm.

    Do I have to be home to receive the delivery?

    Nope, we know you're busy! During order checkout you will be provided an option to have your delivery left at your door. Select "Leave at the Door" and add any special comment you have for us in the notes section.

    How can I submit an order?

    Orders can be placed online, through our apps or by calling us at (888) 610-2232. Just download the app to your device or head to MealVillage.com to login to your account. If you need help we are available at support@mealvillage.com or call us at (888) 610-2232.

    Do you have an app?

    Absolutely! Yes! Download the Meal Village app here for IOS or ANDROID. Order dinner with a few taps.

    Will you deliver to my office?

    Yes, if your office is located within our delivery area we will happily deliver your dinner to your office and make all your co-workers jealous.

    Can I change or cancel my dinner order?

    Once placed, dinner orders are considered final. If you have any questions or entered information incorrectly that needs fixing, please contact us at support@mealvillage.com or (888) 610-2232 and we'll be happy to help resolve any issues.

    What is the delivery fee?

    There is a flat delivery fee of $3.00 based on your location that is calculated and displayed during order checkout. Order 1 dinner or 20 dinners, the delivery fee will always be just $3.00 per delivery.

    What is Hub Delivery?

    Hub Delivery provides FREE DELIVERY to a centralized drop off location. Meal Village works with our partner clients to establish HUBs at the office, gym and other convenient locations so that you can grab your fresh dinner as you begin your route home. To establish a hub just give us a call or email us at support@mealvillage.com.
    Food & Sustainability Questions

    Who cooks the food?

    At Meal Village our culinary team is comprised of fine dining trained chefs, with a mix of both catering, nutrition and restaurant experience. Our team comes from many cultural backgrounds, allowing us to entice our customers with dishes from around the world.

    Where is the food prepared?

    The Meal Village culinary team cooks in a 2,500 square foot commercial production kitchen located in Naperville, IL. Our kitchen is certified and inspected regularly by the Department of Health.

    Where do you source your ingredients?

    We work with local distributors to source the best ingredients we can find. They are the same suppliers that provide other fine dining establishments in the Chicagoland area with produce, dry goods, meat, and seafood as well. We require all of our providers to be able to trace the ingredients back to its source and adhere to nationally recognized sustainability practices.

    Where can I find the ingredients in each meal?

    We include ingredients on our website and mobile app for each meal we make. Simply click on the menu item photo for further detail and look for the "Ingredients" link below each menu option. A full library of our menu items with ingredients can also be located here.

    I have an allergy. How do I know if a specific meal is free of that allergen?

    We label each meal on our website and mobile app with the specific ingredients used in the meal. We use the recommended procedures to avoid cross contamination within our facility. However, we cannot guarantee that any meal is completely free of a specific allergen.

    How long can I store these meals in my refrigerator or freezer?

    Our meals are prepared from scratch each day and delivered to your door freshly chilled. If you would like to stock up your fridge to ensure you always have some meals on hand you can definitely do that as long as the meals are kept refrigerated (or frozen). Below is a quick reference chart that you can use to ensure that your meals remain safe and delicious.


    Refrigerator Storage at 40 or Below:Freezer Storage at 0 or Below:
    Cook meat & poultry3 to 4 days2 to 6 months
    Luncheon meats3 to 5 days1 to 2 months
    Fish2 to 3 days2 to 4 months
    Cooked Pasta3 to 5 days6 to 7 months
    Soups3 to 4 days2 to 3 months

    Can I make substitutions to a meal?

    Unfortunately, we cannot take special requests on any of our meals. To be able to offer our service at our current prices, we cannot offer any customization. However, if you would like to see something different on the menu in the future please let us know at comments@mealvillage.com.

    Do you provide calorie counts and nutrition information?

    We are working on making both calorie counts and nutritional information available soon. We aim for our meals to be between 600-800 calories for a well-rounded and filling meal.

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